Inside Sales & Business Operations Manager

Aspen Daily News is seeking an organized, detail-oriented, and service-driven Inside Sales & Business Operations Manager to support the core commercial and operational functions of the newspaper.

This role sits at the heart of the organization. You’ll serve as a key internal partner to leadership, a primary point of contact for advertising agencies and select clients, and a trusted steward of sensitive and high-impact interactions — from advertising support to obituary services.

This position is ideal for someone who thrives in a fast-paced, community-centered environment and takes pride in accuracy, responsiveness, and thoughtful communication.

Key Responsibilities
Advertising & Client Support

• Serve as a primary liaison for leading advertising agencies and key clients
• Support and manage a portfolio of established house advertising accounts
• Ensure timely, professional, and accurate communication with advertisers
• Manage digital ad clerking and reporting for web-based advertising campaigns

Sales Operations & Billing

• Manage weekly deposits and oversee monthly invoicing and client statements
• Monitor billing accuracy and proactively identify and resolve discrepancies
• Maintain organized, reliable systems that support clean and transparent financial operations

Obituary Sales & Community Care

• Handle obituary sales with empathy, discretion, and professionalism
• Support families during sensitive moments with clarity, kindness, and care

Business Operations & Records

• Support day-to-day operational workflows that keep the business running smoothly
• Help organize and maintain the newspaper’s historical archives and business records

Qualifications & Skills

• Highly organized, with strong attention to detail
• Clear, thoughtful communicator — both written and verbal
• Comfortable managing multiple priorities and deadlines
• Experience in sales support, billing, operations, or media environments preferred
• Strong customer-service mindset, particularly in emotionally sensitive situations
• Proficiency with digital systems, spreadsheets, and reporting tools

Compensation

• $30,000 base salary + 5% commission on a robust portfolio of established house accounts
• Health insurance and paid time off
• 401(k) with employer match (3% up to $500)
• Optional employer-financed ski pass

This structure offers meaningful earning potential while supporting a role that balances relationship management, operational excellence, and community-facing service.

Why This Role Matters
This is not a back-office position. It is a central role that supports revenue, operations, and community trust. You’ll work closely with leadership, help maintain strong advertiser relationships, and play a meaningful role in the daily functioning of one of the Roaring Fork Valley’s most important local institutions.

About Aspen Daily News
Aspen Daily News is a locally operated newspaper committed to rigorous journalism, community accountability, and serving the Roaring Fork Valley with integrity. Our business operations are guided by the same values as our newsroom: accuracy, transparency, and respect.

Commitment to inclusive hiring
Aspen Daily News is committed to fair, inclusive, and equitable hiring practices. We believe a diverse team strengthens our journalism and our organization, and we encourage candidates of all backgrounds, experiences, and identities to apply. Employment decisions are made based on qualifications, merit, and organizational need, and we strive to create a workplace grounded in respect, opportunity, and belonging.