Technology Support Specialist

Salary: $55,000 - $68,371 starting
Job Type: Full Time
Location: Aspen / Roaring Fork, CO
Publish Date: Posted March 20, 2023
Applications have closed

Position Title: Building Technology Support Specialist

Department: Aspen School District

Reports to: Director of Technology

Classification: Classified Full-time Exempt/Salary

Work Schedule (lots of time off): 12 Month (233 days with some variance depending on the year)

ASD offers district-funded employee and dependent health benefits including medical, vision, dental, and life insurance to benefit-eligible employees. Other benefits include (as eligible): paid leave, CO PERA (pension plan) enrollment with district contribution, TSA options, free transportation for employees from Carbondale to Aspen, employee assistance program, wellness program, and supplemental insurance (i.e. cancer, disability, etc).

Position Summary

The technology support specialist installs, supervises, and maintains the building hardware and software which includes classroom computers, staff laptops, and our student 1-to-1 Chromebook deployment. This position also provides students and staff with the information and/or training to ensure appropriate and competent use of technology resources, and assists curriculum coordinators in developing relevant technology-based instruction and standards-based student projects utilizing technology.

Position Responsibilities:

Install/set up, and maintain building computer hardware, including staff computers, student Chromebooks, telephones, network printers, and other multi-function devices, interactive whiteboards, providing training to ensure efficient and effective use of these district resources.
Install, test, and maintain software, including creating and updating computer images and providing instruction/training to ensure maximum efficiency of use 
Troubleshoot building hardware and software issues, responding to requests from staff/students and providing immediate onsite assistance for staff computers, student Chromebooks, and other computer devices
Perform other related duties as assigned or requested.
 

 Required Knowledge, Skills, and Abilities

Knowledge of:
Comprehensive understanding of fundamental computer software skills including: Google Workspace, ChromeOS, Windows, data handling and reporting, image processing, internet-based applications. 
Proficiency in Active Directory, Print Server, JAMF, and SCCM would be a plus.
Competent troubleshooting skills supported by web-based research.
Assembly of computer systems and repairs.
Ability to:
Communicate clearly and concisely in English, both orally and in writing
Solve problems in a timely and proactive manner
Exercise efficient time management and prioritization.
Work cooperatively with administrators and co-workers
Give attention to detail in work and thorough documentation of some aspects of production.
Maintain confidentiality of information.
Observe all district policies and procedures.
 

Minimum Qualifications

Associate’s degree or above in computer science, information systems
1 year of related experience
Preferred Qualifications 

Comprehensive understanding of fundamental computer software skills including: Google Workspace, ChromeOS, Windows, data handling and reporting, image processing, internet-based applications. Proficiency in Active Directory, Print Server, JAMF, and SCCM would be a plus.
Competent troubleshooting skills supported by web-based research.
Ability to assemble computer systems and affect repairs.
 

 Work Environment

Office environment; exposure to computer and network related hardware
Essential Physical Requirements

Physical: Frequent lifting of up to 35 lbs, sitting, walking, bending, and standing. Occasional lifting of over 50 lbs, squatting, reaching, and crawling. Repetitive motion.
 

Acknowledgment

The successful candidate will be required to follow any instructions and to perform any other related duties as assigned by the Director. The Aspen School District reserves the right to update, revise, or change the job description and related duties at any time.

Job Benefits

  • Health Insurance
  • Mental Health Resources
  • Pet Friendly
  • Retirement
  • Ski Pass
  • Wellness

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