Human Services Deputy Director, Economic Services

Salary: $98,477 - $147,477
Job Type: Full Time
Location: Vail Valley, CO
Publish Date: Posted March 13, 2023

Hiring Range: $98,333 – $122,905. The maximum pay for this position is $147,477.

Applicants should apply by Monday, March 27, 2023

Are you an experienced leader who would like to lead a compassionate team dedicated to building safe, stable and hopeful futures for the residents of Eagle County? If so, this may be the job for you!

The Eagle County Department of Human Services Deputy Director for the Economic Services division oversees the strategic visioning and success of the following programs: Adult Financial Assistance, Colorado Child Care Assistance Program (CCCAP), Colorado Works (TANF), Emergency Assistance, Health First Colorado (Medicaid), Supplemental Nutrition Assistance Program (SNAP), and Veterans Services. The mission of ECDHS is to build safe, stable and hopeful futures. The Deputy Director for ES plays a crucial role in this mission.

This position supports all DHS Divisions as needed and may lead teams across multiple locations in the county.

ECDHS comprises the following divisions: Children, Family & Adult Services, Economic Services (ES), and Integrated Support Services (ISS), each working together to provide exceptional service to our customers. This cross-divisional, cross-functional, multidisciplinary leadership is key to ensuring all ECDHS clients experience a “no wrong door” approach to service delivery. DHS Deputy Director may cover duties of DHS Director.

Essential Functions:

Strategic Leadership

  • Works with Department Executive Team to develop and articulate a strategic vision to include cross-divisional goals and outcomes
  • Provides active leadership to foster key values and shared vision among department team members
  • Ensures effective strategic planning and evaluation
  • Engages and facilitates team members in system level thinking and strategic planning 
  • Translates vision into organizational plans

Community Engagement

  • Establishes local, regional and state level strategic alliances to support department programs and achieve departmental outcomes
  • Enhances Human Services’ public standing
  • Facilitates use of coalitions as effective change agents
  • Represents the Department on community coalitions
  • Leads or participates in local, regional and state task forces and work groups
  • Influences policy through accurate, persuasive communications with the public, stakeholders and policy makers


  • Assures timely, quality services for program participants in accordance with program goals and statutory and federal, state and local rules and regulations
  • Oversees division budgets to accomplish goals and objectives and maximize resources
  • Effectively navigates relevant fiscal systems
  • Plans, creates, negotiates and manages contracts and grants
  • Identifies and secures funding to support strategic goals
  • Ensures fiscal accountability to funding sources
  • Oversees the implementation and reporting of contract and grant activities
  • Oversees the submission of required program policies and reports or other documentation as required
  • Manages audit processes
  • Assess the impact of public policies, laws, and regulations on programs and services
  • Recommend and provide justification for policy changes
  • Provide departmental oversight of policy changes
  • Produce and present programmatic, fiscal, statistical and/or administrative reports/recommendations to inform on program outcomes and progress on county strategic priority areas to the County Board of Commissioners, County Finance Director and County Administration.

Fosters Teamwork and Promotes a Learning Environment

  • Recruits, hires and retains team members
  • Manages team members effectively to achieve delivery of department outcomes
  • Takes an active role in teaching, coaching and mentoring with team members
  • Commits to and encourages lifelong learning and professional development
  • Communicates with transparency, openness and trust
  • Fosters an environment of teamwork, creative thinking and innovation to maximize the contributions of team members in accomplishing program goals
  • Supports and holds team members accountable


  • Models Eagle County values and operating agreement behaviors by leading the ECDHS team with creativity, respect, engagement, accountability, team, excellence and service.
    Promotes and uses and a Two Generation lens in all work and decision
  • making
  • Travels to service locations in Eagle County and regional and state training, meetings, or events within Colorado.
  • Observes safety and security procedures, uses equipment and materials safely and reports potentially unsafe conditions.
  • Serves the community by demonstrating Eagle County Government mission and core values and following relevant policies and procedures.  
  • Other duties as assigned

Emergency Support Functions:

Emergency Support Function Area 6 May serve as an Emergency Support Function Lead during an emergency as well as during planning and preparedness activities. Provides subject matter information and support to the Emergency Operations Center Manager during an emergency as well as during planning and preparedness activities. Works various shifts within their designated Emergency Support Function during an emergency and participates in training and preparedness activities as directed by the Emergency Manager. 


Education, Experience, Licensure, Certification, or Registration:

  • Bachelor’s degree from an accredited institution in social work, social sciences, public administration or any equivalent combination of education, training and experience which produces the required knowledge, skills and abilities.
  • Master’s Degree in related field, preferred.
  • Minimum of eight years of progressively responsible experience in human services with an emphasis on Economic Services programs, including five years managing others.  Experience in budget management and resource allocation according to governmental standards and procedures also required.  Or any equivalent combination of education, training and experience which produces the required knowledge, skills and abilities.
  • 10 years of human services experience, preferred in addition to minimum experience items.
  • Position requires travel to service locations within Eagle County (including Avon and El Jebel) and may require travel to regional or state training, meetings, or events within Colorado; Candidates will either need a driver’s license to drive a county vehicle there or need reliable transportation to get there as scheduled or, on occasion, without prior notice.
  • Satisfactory background check required.

Knowledge, Skills and Abilities:

  • Ability to work and problem solve independently
  • Strategic thinker and effective collaborator with external stakeholders and across all organizational levels
  • Exceptional judgment, strong work ethic, and a preference for and the ability to adapt to rapid organizational change 
  • Flexible and ready to respond to rapidly changing priorities while balancing the needs of each situation
  • Effective communication skills, both oral and written
  • Ability to effectively influence others
  • Ability to handle confidential and sensitive information and immediately identify any potential conflict of interest concerns
  • Ability to balance and manage competing priorities and effectively work multiple projects concurrently while accomplishing other job related duties and assigned
  • Develop and maintain subject matter expertise in assigned areas via self-directed and Department sponsored research and learning
  • Knowledge of public assistance programs and their related computer systems or the ability to gain that knowledge within 6 months
  • Ability to handle emerging or urgent issues and effectively work with customers of all ages from diverse socio-economic and cultural backgrounds under at times highly stressful conditions.
  • Culturally competent customer service approach that is empathetic, non-judgmental, respectful and professional to clients and colleagues
  • Proficient in the use of computer technology and word processing software applications such as Microsoft Office or Google Suite. Proficiency in Google applications including docs, sheets, and slides highly preferred
  • Bilingual (English/Spanish) language skills preferred, a bi-lingual skills test will be administered to confirm proficiency

Culture & Benefits

Working in local government is one of the best career paths in the mountains. ‘Your Career will Soar with Eagle County’. Get started with us today!

Why is Eagle County recognized as a Best Place to Work in 2022? Culture of flexibility and support for mental health / wellness. Check out more awards here.
Purpose! A modern, values-driven workplace with more than 550 employees embracing a welcoming culture, supportive leaders and an organization focused on our mission: Creating a Better Eagle County for All. 
Learning organization focused on professional development opportunities, FREE CMC classes and Tuition reimbursement. 
Future focused with our Strategic Plan on improving housing, climate change and more.
As a certified healthy workplace, our culture recognizes the importance of individual needs and enjoying life outside of work. Other perks may include flexible work arrangements, paid volunteer time, and daytime fitness classes/bike rides.

Great benefits! See the details

  • Comprehensive and low-cost medical, dental, and vision insurance (as low as $75/month for employee only)
  • Wellness program where you can earn cash or extra days off
    12 paid holidays
  • Paid time off (starting at 12 days) and additional medical leave 
  • Paid volunteer hours
  • 6% (dollar for dollar match) retirement plan
  • Free classes at Colorado Mountain College
  • Eagle County University classes (internal trainings) 
  • Tuition reimbursement programs
  • Bilingual Pay Incentive
  • Free bus pass and more

Eagle County is proud to be an Equal Opportunity Employer. Working in a diverse, respectful and inclusive environment is essential for our employees to be successful in serving our community. We do not discriminate with regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, genetics, national origin, disability, veteran status or any other legally protected status. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position.

Relocation & Housing Information

More related to Eagle County Government