Front Desk Agent – Full Time – Falcon Point

Salary: $20/hour
Job Type: Full Time
Location: Vail Valley, CO
Publish Date: Posted September 15, 2023

Join our team at Falcon Point Resort, managed by East West Hospitality.

Falcon Point Resort is a 58-unit Vacation Ownership property situated on the banks of Nottingham Lake in Avon, CO. We are looking for a Front Desk Agent to join our team. If you enjoy have excellent verbal and written communication and telephone etiquette, prior front desk or guest service experience, and are comfortable in a fast-paced environment, we would love to meet you!

Duties Include:

  • Ideal candidate will have a great attitude, professional demeanor and customer service skills
  • Knowledge of RDP reservation software, and strong computer skills
  • Check guests in and out of residences, handling guest’s requests
  • Responding to guest maintenance and housekeeping needs
  • Act as concierge

Location: Falcon Point – Avon, CO

Start Date: ASAP

Employment Type: Full-Time, Year Round

Pay Rate: $20 / hour 

Schedule: Flexible, full-time, days, nights, and weekends.

Minimum Requirements:

  • Customer Service skills
  • Front desk experience preferred
  • English fluency required; Spanish preferred.

Benefits & Perks:

  • Convenient Location in Avon with Onsite Parking
  • Quarterly CSI Survey Bonus
  • Health Insurance – Choose from three plans! 
  • Dental, Vision, & Accident Insurance
  • Life Insurance 
  • Winter Incentive Program
  • 401(K) Plan with discretionary employer match 
  • Career Development Trainings
  • Discounted Gym Membership at The Athletic Club Westin
  • Discounts at Eye Pieces & Venture Sports
  • Corporate Discounts with Perk Spot
  • Sabbatical Program
  • $500 Referral Program
  • Employee Assistance Program

Why East West:

At East West our Vision is to be the most trusted hospitality services company and employer of choice, built on genuine and enduring relationships. We believe in doing the right thing for each other, our community, our environment, and those we serve.

Our mission is to cultivate and sustain an inclusive and welcoming environment in which everyone thrives and feels like they belong. That starts by living true to our core value, Embracing Diversity. These principles are always top of mind and are never in question.


We believe racism, discrimination and acts of violence are intolerable.
We believe that being unique is powerful.
We believe inclusion and diversity are integral ingredients to progress.

We will actively pursue diversity and inclusion.
We will commit resources to new and existing initiatives.
We will listen and create opportunities for all voices to be heard to inspire positive change.
We hope you’ll consider joining us! Visit our website to learn more about East West at

Job Benefits

  • Education / Training
  • Employee Recognition Program
  • Health Insurance
  • Mental Health Resources
  • Ski Pass
  • Wellness

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