Front Desk Agent – One Riverfront Lodge & Townhomes

Be part of an exciting brand-new luxury development, where your exceptional customer service skills and people-first mindset will make a real impact. One Riverfront Lodge & Townhomes is looking for a professional, detail-oriented Front Desk Agent who takes pride in creating a welcoming, seamless experience for high-end clientele while efficiently handling requests and finding solutions.
This role offers a fantastic opportunity to grow your career and gain valuable experience in hospitality and property management, all while delivering the highest level of service and professionalism.
If you love working with people, staying organized, and delivering top-tier service, we want to hear from you!

What You’ll Do:

Guest & Owner Experience: Warmly welcome guests and owners, ensuring smooth arrivals, departures, and concierge support.
Front Desk & Reservations: Manage check-ins, check-outs, payments, and pre-arrival communication for a seamless stay.
Property & Service Coordination: Address maintenance and housekeeping requests, conduct property inspections, and coordinate with vendors.
Logistics & Organization: Sort and deliver packages, assist with ski valet services, and maintain a tidy, welcoming reception area.
Additional Support: Assist with arrival/departure inspections and other duties as needed.

Location: One Riverfront Lodge & Townhomes in Avon, CO

Start Date: ASAP

Employment Type: Full-Time Year-Round 

Pay: $22 – $25/hour

Schedule: Typically 8:30am – 5:30pm. Flexible and changes seasonally. Weekends and holidays required during peak season. 

Posting Close Date: 3/30/2025 (or when filled)

Minimum Requirements

The successful candidate: 

• A team-oriented mindset with strong organizational and proactive problem-solving skills.
• Exceptional customer service, communication, and telephone etiquette.
• A high school diploma, GED, or relevant experience, with a professional appearance and demeanor.
• A valid driver’s license and ability to lift up to 30 lbs, shovel light snow, and navigate stairs.
• The ability to stay composed under pressure while managing multiple priorities.

Benefits & Perks:

East West Hospitality offers a comprehensive benefits package designed to support your well-being and professional growth. Enjoy Paid Time Off, and Paid Sick Time, along with Health Insurance options-choose from three plans! We also provide Dental, Vision, and Accident Insurance, Life Insurance, and a Winter Incentive Program that includes a merchant pass or an end-of-season bonus. Our 401(K) Plan comes with a discretionary employer match, and you’ll have access to Career Development Trainings to enhance your skills. Additional perks include discounts at Eye Pieces and Venture Sports, corporate savings through Perk Spot, and a Sabbatical Program. We also offer a $500 Referral Program and an Employee Assistance Program to ensure your overall well-being.

Why East West Hospitality?

At East West Hospitality our Vision is to be the most trusted hospitality services company and employer of choice, built on genuine and enduring relationships. We believe in doing the right thing for each other, our community, our environment, and those we serve. We strive to cultivate and sustain an inclusive and welcoming environment in which everyone thrives and feels like they belong.