Facility Coordinator – Eagle Pool and Ice Rink

Salary: $52,519-$65,649
Job Type: Full Time
Location: Vail Valley, CO
Publish Date: Posted June 19, 2024

Mountain Recreation offers a fun, exciting environment to our participants and staff alike; one that fosters skill building, movement, life skills and fun! Applicants must be enthusiastic, have strong skills in working as a team with coworkers and show strong communication and class management skills.

Mountain Recreation seeks a Facility Coordinator to assist the Facilities Supervisor – Eagle with the day-to-day administration and supervision of recreation facilities, involving coordination, planning, and direction of personnel and guests of a multi-function recreation facility including front desk, facility rentals, facility maintenance, housekeeping as needed, and special events (indoor and outdoor). Performs a variety of functions, including exceptional customer service. Once trained, employee must be able to perform with minimal supervision in a fast-paced leisure facility environment.

POSITION DETAILS
Job Title: Facility Coordinator
Location: Eagle Pool and Ice Rink (Eagle, Colorado)
Schedule: Full-Time; Exempt
Work Environment: Works 80% indoors, 20% outdoors. Work hours will vary, including evening hours, weekends, and holidays. Hours will be flexible to successfully accomplish the duties of the position.

Supervision Required: Works under the direct supervision of the Facilities Supervisor
Supervision Exercised: May directly supervise part-time and seasonal employees, volunteers, instructors, and coaches.

Salary: $52,519 – $65,649 annually DOE; staff in this position are eligible for a $1/hour incentive for Spanish/English bilingual and can pass the language competency test.
Benefits: 100% paid Medical, Dental, Vision, life insurance, short-term and long-term disability, employee assistance programs, bonus programs, 401(a) social security replacement with employer match, up to 10% 457(b) retirement employer match after one year, paid sick and vacation time, 11 holidays a year, monthly cell phone stipend, and free access to facilities and programs for immediate family members.

Mountain Recreation believes everyone, including staff, deserves to be healthy and happy through creating a culture of accountability, flexibility, and providing world-class benefits. For more information on employee benefits, check out our website https://mountainrec.org/benefits-overview/

ESSENTIAL DUTIES AND RESPONSIBILITIES
General Statement of Duties: Assists the Facility Supervisor in overseeing facility operations for a district facility. Manages facility; PT staff supervision and scheduling, customer service, safety efforts, facility maintenance, and personnel development for assigned facility.

Examples of Duties:

  • Demonstrate exceptional customer service; encourage others to focus on the guest; foster an environment where guest service is a priority.
  • Assists facility supervisor in hiring, training, and scheduling of all part-time staff, with teamwork and efficiency as primary goals; reviews and evaluates to maximize facility and customer service quality and staff productivity.
  • Front desk operations including daily deposits, daily transactions, reporting and reconciliation, customer service.
  • Responsible for performing daily facility checks in locations as assigned and reporting maintenance issues to the Facilities Supervisor.
  • Assist in the organization and implementation of special events, facility programs, fundraising, rentals, community service projects, and tournaments at the facility.
  • Oversee and administer facility birthday party rentals and staffing.
  • Oversee and administer facility recreational ice programming, staffing and equipment.
  • Assist and communicate to facility user groups, assist in scheduling of the facility.
  • Maintain a positive attitude, take initiative, and work as a cohesive team with all district staff members to ensure efficiency and camaraderie.
  • Regularly serves as Shift Supervisor/Manager on Duty; working a flexible shift pattern to provide staff coverage; regular presence required to oversee weeknights and weekends programs/events.
  • Primary facility Supervisor on Duty (SOD) on evenings and weekends. Supervises patrons in facility programs and ensures safe use of facilities. Maintains security of facility. Reports on vandalism and theft.
  • Responds to accidents or incidents according to procedures. Notifies supervisor and appropriate law enforcement or emergency services if necessary. Maintains all related records.
  • Responsible for completing facility maintenance projects and custodial duties as needed at the facility.
  • Oversee, manage, and participate in ice rink maintenance operations, including ice resurfacing, ice edging, monitoring ice depths, rink refrigeration systems, Olympia maintenance/blade changes, and skate sharpening (Fall/Winter)
  • Assist in overseeing outdoor pool operations and work with Aquatics staff to provide a safe swimming environment, including monitoring pool chemistries, and assisting in supervision of pool operations (Spring/Summer)
  • Assist with special events and sports tournaments at the Eagle Sports Complex if needed during spring/summer months. This includes communication with tournament directors, making sure facilities are in working condition, trash, bathrooms, moving goals, and any other facility maintenance.
  • Attends district and departmental meetings as assigned.
  • Attend board and community meetings as needed.
  • Performs other duties as assigned.

COMPETENCIES AND QUALIFICATIONS
Considerable knowledge of: Considerable knowledge of the operation, promotional and business practices of an ice rink and pool or a health and recreation facility.

Skills and abilities:

  • Considerable knowledge of building and equipment maintenance practices and safety requirements as they relate to the operation of a health and recreation facility.
  • Ability and confidence working with tools and performing general maintenance tasks.
  • Ability to organize, direct, train, and motivate employees performing duties in either program instruction or building and equipment maintenance.
  • Ability to establish and maintain effective working relationships with employees, organized groups, and the public.
  • Ability to make quick decisions and resolve conflict.
  • Computer skills with proficiency in Microsoft Suite
  • Ability to communicate effectively both verbally and orally and in stressful situations.
  • Ability to communicate in English.

Requirements:

  1. Two years of college with an emphasis in related field; AND
  2. Two years of progressive work experience in closely related recreation position; OR
  3. Any satisfactory combination of experience and training which demonstrates the knowledge, skills, and ability to perform the above-described duties.
  4. Conversational Spanish preferred

Certifications

  1. May require possession of or ability to obtain a valid First Aid/CPR certification within 30 days of hire.
  2. Certified Ice Technician (CIT) (preferred)
  3. Certified Pool Operator (CPO) (preferred)

COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
You are welcome at Mountain Rec for who you are, no matter where you come from, what you look like, or what keeps you active. Recreation is for everyone—and so is our workplace. The more voices we have represented and amplified in our organization, the more we will all thrive, contribute, and be forward-thinking! So, bring us your personal experience, your perspectives, and your background. It is in our differences that we will find the power to keep revolutionizing the way we PLAY.

Job Benefits

  • Education / Training
  • Employee Recognition Program
  • Health Insurance
  • Mental Health Resources
  • Retention Bonuses
  • Retirement
  • Wellness

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