Licensing Manager

Job Summary: The Licensing Manager is responsible for the sales, support, execution, and oversight of all activities related to the growth and maintenance of one or more Licensed Host Railroads (clients). This individual will engage in regular communications with our clients and assist in the planning and execution of their events with our licensed brands. The Licensing Manager will assist in new event development and occasional work with Rail Events Productions and other American Heritage Railways entities in the course of duties.

Essential Duties and Responsibilities:

• Develop working relationships with multiple event clients throughout North America
• Research, sell, and support branded railroad related events, retail, and intellectual property to potential clients
• Create healthy relationships and communication with clients and key members of the tourist railroad industry
• Assist clients in the planning and execution of events at their venues
• Assist with client business initiatives
• Assist team in maintaining a CRM and partner status updates/ projections
• Study and memorize key components of contractual client obligations and assist clients in compliance measures
• Work with marketing department to develop tools for clients and for national brand exposure
• Maintain clean and current records of ongoing communications with clients
• Troubleshoot obstacles in event design and implementation by identifying strengths and risks for clients and potential future clients
• Assist in the maintenance and periodic review of internal procedures and efficiency
• Be willing to travel to various locations across the North America and Europe
• Travel extensively around the holiday periods. May work onsite at various venues as needed with REI and REP
• Take a leading role in the Annual Event Enhancement Camp including teaching, coordinating, and leading groups
• Research and review potential new potential railroad sites
• Recruit new potential Clients
• Attend various trade shows and other sales outreach opportunity events throughout the year
• Review surveys and customer feedback for Host’s events
• Work with Resident Designer to ensure each Host Railroad event is equipped with all elements in the Event Guidelines.
• Sell and promote other product offerings from REI and American Heritage Railways, including contract work, ticketing, and marketing assistance when applicable
• Other Duties as assigned

Education, Skill & Work Experience Requirements:

• Bachelor’s degree in fields related to sales or business management or three years relevant work experience
• Ability to comprehend and communicate contractual legal language
• Proficiency in exceptional customer service and follow up with outside clients
• Proficiency in budget management
• Practical experience in basic event logistics, design, and execution
• Possess an engaging, well-spoken manner in personal communications
• Ability to assist in the research and sourcing of products related to events and related activities
• Possess fundamental project management skills
• Self-motivation and attention to the execution and timeline of project related tasks
• Proficient writing and editing skills for sales materials
• Proficient in editing and composing pdf documents
• Proficient in Microsoft Word, PowerPoint, and Excel
• Experience in the leadership and mentoring role with clients and peers
• Proficient in common office computer programs including Word, Excel, and Power Point
• Possess or be able to obtain a US passport

Work Environment:

Time spent in an office setting
Significant time spent traveling (domestic and international) during Q3.