Operations Coordinator

Salary: $55,000-$75,000
Job Type: Full Time
Location: Vail Valley, CO
Publish Date: Posted July 8, 2024

Job Description Overview:

 

We are seeking an experienced, motivated team member to contribute to the growth and success of the brand in the role of Operations Coordinator. You will be responsible for supporting the Director of Operations in maintaining internal operational and logistical systems. Additionally, you will be the first point of contact for customers shopping online and in person at our Avon, Colorado, storefront to provide assistance and ensure a positive experience. 

 

Responsibilities:

 

Systems and Logistics Management (50%):

Assist the Director of Operations with inventory management
Create Purchase Orders for Director of Ops to Review
Develop and maintain efficient systems for inventory tracking
Event Coordination and Athlete Product Distribution

Customer Experience Management (25%):

Serve as the primary contact for customer interactions via email and phone
Respond promptly and clearly to inquiries about products, orders, promotions, inventory, and returns/warranties/repairs
Manage our website chat service (Remark)

Warehouse/Showroom Management (25%):

Promptly fulfill orders from our internal warehouse
Actively maintain an accurate inventory position
Communicate stock shortages or issues with the appropriate team member
Assist and support customers who visit the store in person
Open and close the showroom at 9:00am and 5:00 pm each day

Skills:

Proficiency with technology and data-driven tasks
Expertise in Microsoft Office and Google Suite
Strong communication skills and task-oriented approach
Local to the Vail Valley

Job Benefits

  • Health Insurance
  • Retirement
  • Ski Pass

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