Front Desk Agent – The Westin Riverfront Resort & Spa

Salary: $22/hour + potential commissions
Job Type: Full Time
Location: Vail Valley, CO
Publish Date: Posted November 9, 2023
Applications have closed


Join our team at renowned The Westin Riverfront Resort & Spa, managed by East West Hospitality!

We are looking for a service oriented Front Desk Agent to join our team. If you enjoy working as a part of a team and have excellent communication skills, we would love to meet you!


Duties Include:

  • Check-in/check-out
  • Answer and direct all internal and external guest calls
  • Identify guest needs and assist with all guest requests
  • Dispatch Service Express Runners and other hotel staff via two-way radio
  • Handling of basic cash and credit transactions


Location: The Westin Riverfront Resort & Spa, Managed by East West Hospitality – Avon, CO

Start Date: ASAP

Employment Status: Full Time, Year Round 

Pay Rate:$22 / hour + potential commissions

Schedule: 8hr shifts, 5 days/week, both AM and PM shifts. Must be available to work holidays and weekends.  


Minimum Requirements:

  • Previous customer service experience required
  • Previous experience in a luxury hotel or resort setting preferred


Benefits & Perks:

  • Marriott Hotel Discounts Worldwide
  • Winter Incentive Program
  • Paid Time Off
  • Health Insurance – Choose from three plans!
  • Dental, Vision, & Accident Insurance 
  • Life Insurance 
  • 401(K) Plan with Discretionary Employer Match
  • $6 Employee Lunch
  • Career Development Trainings
  • Discounted Gym Memberships at The Athletic Club Westin
  • Discounts at Eye Pieces 
  • Corporate Discounts with Perk Spot
  • Sabbatical Program
  • $500 Referral Program
  • Employee Assistance Program


Why East West:

At East West our Vision is to be the most trusted hospitality services company and employer of choice, built on genuine and enduring relationships. We believe in doing the right thing for each other, our community, our environment, and those we serve.

Our mission is to cultivate and sustain an inclusive and welcoming environment in which everyone thrives and feels like they belong. That starts by living true to our core value, Embracing Diversity. These principles are always top of mind and are never in question.


We believe racism, discrimination and acts of violence are intolerable.

We believe that being unique is powerful. We believe inclusion and diversity are integral ingredients to progress.


We will actively pursue diversity and inclusion.

We will commit resources to new and existing initiatives.

We will listen and create opportunities for all voices to be heard to inspire positive change.


We hope you’ll consider joining us! Visit our website to learn more about East West at

Job Benefits

  • Education / Training
  • Employee Recognition Program
  • Health Insurance
  • Mental Health Resources
  • Retirement
  • Ski Pass
  • Wellness

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