Development Services Technician

Join the Town of Vail as a Development Services Technician: Shape the Future of Our Community!

Are you passionate about community development and looking for a role where you can make a real impact? The Town of Vail is excited to announce an opportunity to join our dynamic Community Development Department as a Development Services Technician. This is more than just a job—it’s a chance to be a key player in shaping the future of Vail!

Why You Should Apply:

Competitive Pay: We offer an attractive hiring range of $25.82 – $28.83/hour, with growth potential up to $32.59/hour as you gain experience and contribute to our mission.

Meaningful Work: As the first point of contact between the Town of Vail and our customers in the development review process, you’ll play a critical role in ensuring that our community thrives. Your efforts will directly contribute to Vail’s long-term social, economic, and environmental sustainability.

Be a Leader: This position is not just about administrative tasks; it’s about leadership and technical expertise. You’ll be the go-to person for our customers, guiding them through the development review process and ensuring that our high standards are met.

Team Environment: You’ll work closely with a passionate team dedicated to excellence in community development. Your work will positively reinforce our goal of providing exceptional services, backed by dependability, reliability, and trust.

About the Role:

As a Development Services Technician, you will:

Serve as a Key Facilitator: You’ll be the first point of contact for telephone inquiries, walk-in customers, and provide essential support to the entire Community Development Department.

Handle Essential Administrative Duties: From answering phone lines to coordinating department activities, your organizational skills will be crucial to our success.

Embrace Technical Knowledge: This role requires a strong emphasis on technical expertise and the ability to lead in a fast-paced environment.

About the Town of Vail Community Development Department:

Our department is dedicated to fostering Vail’s vision through long-range planning, development review services, affordable housing initiatives, and environmental sustainability. We aim to establish high-quality development standards that protect public health, safety, and welfare while ensuring the creation of employee housing.

Our Mission:

“The work of every Community Development Department employee positively reinforces the goal of providing exceptional community development services to all our customers. We do this with absolute dependability, reliability, credibility, and trust as our guide.”

If you’re ready to be part of a team that’s making a difference in the community, apply now to join us as a Development Services Technician at the Town of Vail!

Elevate Your Career in a World-Class Alpine Community: Join Vail as a Development Services Technician!

At the Town of Vail, we know that our employees are the heartbeat of our world-renowned, guest-service-oriented community. We pride ourselves on setting the standard for excellence among alpine resorts, and we’re looking for passionate, driven individuals who share our commitment to excellence. If you’re someone who thrives in a fast-paced environment, enjoys problem-solving, and is dedicated to delivering top-tier service, this is the opportunity for you!

What You’ll Do:

As a Development Services Technician, you’ll be at the forefront of our mission to provide exceptional service to our residents and visitors. Your role will be diverse and impactful, with responsibilities that include:

Deliver Unmatched Customer Service: Whether you’re assisting walk-in customers or answering telephone inquiries, you’ll ensure every interaction is positive, informative, and leaves our customers feeling supported. You’ll answer questions accurately, provide options, and guide customers to additional resources when needed.

Assist with Application Submittals and Research: You’ll help customers navigate the application process, ensuring they have everything they need to succeed. Your attention to detail will be crucial as you process and issue building and fire permits, contractor registrations, and planning applications.

Organize and Manage Information: You’ll play a key role in maintaining our department’s records, ensuring that both active and archived information is stored systematically and easily accessible. Your work will help keep our electronic document management system up-to-date and consistent.

Drive Continuous Improvement: You’ll actively seek ways to enhance our customer service and streamline the development review process. Your innovative ideas will contribute to making our department more efficient and responsive to the needs of our community.

Leverage Technology: You’ll utilize cutting-edge technology to improve our processes, from entering and updating information in our permitting software database to scanning and routing plans electronically. Your technical savvy will help us stay ahead of the curve.

Communicate Technical Information: Over time, you’ll become a trusted resource for our customers, explaining the planning and building permit application process, and communicating essential information about building codes, zoning, and design regulations. You’ll also collaborate with our environmental, housing, and planning teams to provide comprehensive support at the counter.

Maintain Excellence in Operations: You’ll regularly review and update our Department’s Standard Operating Procedures, ensuring that we continue to operate at the highest standards.

What You Bring To the Team:

Strong Technical Skills: Proficiency in Microsoft Office and a solid understanding of office technology are essential.

Experience and Organization: With 3-4 years of experience in an office environment, you’re highly organized and adept at managing multiple tasks in a busy setting.

Communication and Leadership: Your outstanding communication skills make you a natural leader and self-starter, capable of guiding both colleagues and customers through complex processes.

How to Apply:

We’re looking for motivated individuals who are ready to make a difference in our community. To apply, please submit the following:

• Current Resume
• Cover Letter addressed to the Community Development Department
• Professional References: Be prepared to provide a list if selected for an interview.

This role is based in a bustling office environment with frequent customer interactions. Your ability to communicate clearly and exchange accurate information is critical to your success in this position.

 

Join us in Vail and be part of something bigger. Help us continue our tradition of excellence and make a lasting impact on our community. Apply today and take the next step in your career journey!