Housekeeping Director

Position Summary: This position supports the work of the YMCA of the Rockies, Snow Mountain Ranch, which operates a 5,100-acre, mission-based, family and group conference and retreat center serving more than 75,000 Guests annually. As the Housekeeping Director, you will be responsible for hiring and training staff, creating schedules, managing inventory of housekeeping and industrial laundry supplies, coordinating housekeeping needs for special events, weddings, conferences, and day-to-day operations, and work directly with housekeeping staff if the team is short-handed or to perform inspections of the team’s work. The Housekeeping Director will work closely with related departments to ensure maximum guest satisfaction as well as be responsible for operational efficiencies and product standards.

This position is a year-round, full-time position paying $88,000 – $100,000/year with health, dental, and life insurance, participation in YMCA Retirement Fund, free ski and golf passes, family membership, discounted nights at YMCA of the Rockies lodges for family and friends and so much more.

To apply, visit our Career Site at www.workintherockies.org. Questions? Contact work@ymcarockies.org or call 970-586-3341 ext. 1084.

Essential Functions:

• Represent the YMCA and present yourself to Guests and Staff in an exceptional and professional manner.
• Lead, direct, and administer all housekeeping operations, this includes management via electronic systems, budgeting, forecasting, inventory control, general department management, and implementation of policies and procedures.
• Recruit, hire, supervise, motivate, and evaluate the Housekeeping team of approximately  50 year-round and seasonal staff members.
• Strong organizational skills to plan and prioritize daily, weekly and seasonal workloads. Ability and skill to utilize the YMCA’s property management system in daily planning
• Monitoring employee attendance and productivity, and addressing any issues that arise.
• Responsible for directing and streamlining the entirety of housekeeping operations to ensure the overall cleanliness of Snow Mountain Ranch.
• Maintain and ensure the cleanliness of guest cabins, hotel rooms, public spaces including lobbies, hallways and entrances to lodges, bathrooms, and offices in compliance with YMCA policy and all local, state, and federal standards.
• Conduct product quality and routine grounds inspections in accordance with policy to uphold outstanding guest service and brand representation.
• Oversee safe operation of commercial laundry, ensuring availability and cleanliness of all linens, towels and blankets needed on a day-to-day basis.
• Oversee and ensure proper and adequate purchasing, transport, handling, labeling, storing, and use of all chemicals and hazardous supplies in accordance with state and federal law.
• Routinely participate in management meetings for innovation and improvement.
• Resolve customer concerns and challenges as they pertain to housekeeping.
• Ability to adhere to an approved budget and to propose and develop future budgets for operations and capital projects.
• Be an active and supportive member of the Snow Mountain Ranch management team
• Demonstrated managerial skills with at least five years’ experience with housekeeping & laundry functions at a large hotel or resort.
• Willingness to work evenings, weekends and holidays as needed.
• Possess stamina to work in the work environment described herein.
• Minimum of 5+ years of housekeeping management experience in a high volume operation.