Organizational Effectiveness Manager- Economic Services

Salary Range: $85,744-$107,179. The maximum pay for this position is $128,615.

Applicants are encouraged to apply by Tuesday, May 7th, however, we’ll continue accepting applications until the role is filled.

Schedule: M-F, 8am-5pm.

Being part of the DHS family:

The Department of Human Services (DHS) directly touches the lives of thousands of Eagle County residents every year. From helping families and individuals access programs that put food on the table, warm their homes, and find childcare to protecting those too young or too old to protect themselves, DHS is the team of people who ensure families and individuals in our community have what they need to live a stable life now and in the future. 

Economic Services (a division within the Department of Human Services) is responsible for administering a range of critical public assistance programs including Cash, Child Care, Emergency, Energy, Food and Medical Assistance, as well as connecting customers to other vital resources and supports.

The Economic Services Organizational Effectiveness Manager (OEM) is accountable for driving organizational efficiency and effectiveness by developing and implementing strategies to optimize processes, improve productivity, and drive positive change within the Economic Services Division.

View the full job description here

The OEM works closely with the Economic Services Operations Manager to ensure both the efficiency of the division’s processes and the effectiveness of its staff.

As the OEM, you’ll be responsible for:

Designing and overseeing workflows that meet quality standards and regulations.
Leading data analysis to measure performance across various areas.
Creating a system for managing data, including collection, storage, and analysis.
Identifying opportunities to automate manual data handling.
Cleaning and interpreting data to provide insights for leadership.

Qualifications:

• Bachelor’s degree from an accredited institution focusing on organizational effectiveness, business development, business administration, project management, operational efficiency, process improvement, organizational change or any equivalent combination of education, training and experience that produces the required knowledge, skills and abilities.
• Master’s Degree in a related field, preferred.
• Minimum of three (3) years of supervisory experience; four (4) years of progressively responsible experience in human services or related field.
• Minimum 1 year effectively managing, collaborating, and facilitating teams in either a fully remote or hybrid workplace.
• Any of the following certifications preferred: Lean Six Sigma, Prosci ADKAR, PMP, Disciplined Agile, executive leadership.
• Position may require travel to service locations within Eagle County and may require travel to regional or state training, meetings, or events within/outside of Colorado; a valid US driver’s license, and the ability to pass a background investigation. Reliable transportation is required.

Review the full job description here

Culture & Benefits 

Working in local government is one of the best career paths in the mountains. ‘Your Career will Soar with Eagle County’. Get started with us today! 

• Why is Eagle County recognized as a Best Place to Work in 2022? Culture of flexibility and support for mental health / wellness. Check out more awards here.
• Purpose! A modern, values-driven workplace with more than 550 employees embracing a welcoming culture, supportive leaders and an organization focused on our mission: Creating a Better Eagle County for All. 
• Learning organization focused on professional development opportunities, FREE CMC classes and Tuition reimbursement. 
• Future focused with our Strategic Plan on improving housing, climate change and more.
• As a certified healthy workplace, our culture recognizes the importance of individual needs and enjoying life outside of work. Other perks may include flexible work arrangements, paid volunteer time, and daytime fitness classes/bike rides.

Diversity, Equity and Inclusion 

The County is committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion. We strive for a healthy and prosperous community that promotes all people having equitable access and opportunity. This starts with our internal practices and work. All employees of the County have a responsibility to treat others with dignity and respect at all times. All employees are expected to exhibit conduct that reflects inclusion during work, at work functions on or off the work site, and at all other County-sponsored and participative events 

Great benefits! See the details 

• Comprehensive and low-cost medical, dental, and vision insurance (as low as $85/month for employee only)
• Wellness program where you can earn cash or extra days off
• 15 paid holidays
• Paid time off (starting at 12 days) and additional medical leave 
• Paid volunteer hours
• 8% (dollar for dollar match) retirement plan
• Free classes at Colorado Mountain College
• Eagle County University classes (internal trainings) 
• Tuition reimbursement programs
• Bilingual Pay Incentive
• Free bus pass and more

Eagle County is proud to be an Equal Opportunity Employer. Working in a diverse, respectful and inclusive environment is essential for our employees to be successful in serving our community. We do not discriminate with regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, genetics, national origin, disability, veteran status or any other legally protected status. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position. 

Relocation & Housing Information