Bike Mechanic- ASPENX

Summary  

The Bike Mechanic is responsible for building, tuning and maintaining Customer and Rental Fleet bikes. The mechanic team will be based out one of our ASPENX Stores located in Aspen, CO and/or Snowmass, CO.   

The budgeted compensation rate for this position is 25.00 per hour. Actual pay will be dependent on budget and experience. 

Job Posting Deadline  

Applications for this position will be accepted until May 1, 2024 for the 2024 Summer Season.  

Essential Job Functions 

• Assists customers in an enthusiastic and courteous manner; provides “wow” customer service
• Responsible for properly taking in all service work including correctly filling out service work orders, scheduling an appropriate amount of repairs and completing those repairs in a timely manner
• Advises and assists customers with their product selection without bias
• Communicates with bike shop manager repair and warranty part needs
• Develops and maintains knowledge expertise of all merchandise in department to effectively assist customers with accurate information; keeps current as new product lines are introduced
• Assists with bike sales and any other bike floor duties as needed
• Responsible for maintaining rental bike fleet
• Other duties as assigned   

Qualifications

• Previous bike mechanic experience and bike knowledge is required
• Ability to be autonomous, prioritize workday, multitask and be detail-oriented
• Ability to learn in a fast-paced environment
• Must be able to work both independently or in a team environment
• Ability to understand and follow written and verbal instructions and take direction well
• Acceptable appearance and demeanor
• Ability to create an excellent customer and team experience
• Good time management skills
• Any combination of education, training, or experience that provides the required knowledge, skills, and abilities