Community Development Technician

Position Summary:
The position performs a wide range of duties in support of the Community Development Department, primarily Building and Permits. Under general supervision, receives, logs, and distributes building plans for plan checking; checks and reviews permit applications and supporting documents for proper form, sufficiency of information, and conformance with legal standards; issues permits as authorized. Performs clerical duties and administrative assistance for the Building and Planning Divisions.

Essential Functions:
Receives and reviews building applications from customers; assess scope of project and relevant permit requirements; educates customers regarding necessary permits and general code compliance of proposed projects.
Provides assistance to all Community Development personnel. Processes invoices in Munis and orders office supplies.
Verifies that projects have obtained all necessary approvals; verify professional and contractor licensing.
Calculates and verifies valuations and fees (building and planning); accepts payments; issues receipts; issues permits as authorized. Posts payments and maintains accurate records of all transactions.
Assists building inspectors in coordinating inspection requests; performs clerical duties for building inspectors.
Administers and grades contractors’ tests and issues B.E.S.T. cards after completion. Maintains records and prepares reports as required.
Completes permit applications by explaining building permit requirements; will assist and advise the general public in matters relating to building requirements and status of submitted projects.
Tracks building permit applications from submission until approval; route building permits and plans to appropriate personnel.
Prepares packets for the Planning and Zoning Commission according to the schedule. Transcribes minutes for presentation to the Planning and Zoning Commission and City Council.
Processes invoices and other items for Community Development and assists the Community Development Director with special projects and tasks.
Calculates Impact Fees for commercial, industrial, and other projects.
Prepares Certificate of Occupancy as required.
Performs all other administrative duties for the Community Development Department including, but not limited to phone calls, email responses, greeting customers in the lobby, and creating meetings.
Other Duties: The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Core Competencies:
Exceptional customer service skills are required with all internal and external customers.
Possesses a high level of initiative to undertake and complete projects in a timely manner.
Comfortable working in an office environment using computers and office equipment and sitting for long periods of time.
Maintains a growth mindset, eager to learn new things and overcome challenges.
Professional and helpful presence is required when working with the public, contractors, commissions, and other City personnel.
Remaining flexible and open to changes or suggestions is necessary for this position.
Exceptional organizational skills: ability to prioritize work while paying attention to detail and accuracy of work.
Understanding the organization structure of the City and of outside agencies as necessary to assume the assigned responsibilities.
Operates office equipment including computers and supporting word processing, spreadsheet, and database applications.
Proficiency in typing or entering data at a high speed or as required for successful job performance.
Understands and follow oral and written instructions. Works independently in the absence of supervision.
Communicates clearly and concisely, both orally and in writing.
Able to read and identify geographical specifications.
Education, Training & Certifications:
Necessary:
High School diploma, GED, or any relevant combination of education, skills, and experience:
Two (2) years clerical experience involving extensive public contact, preferably in the building or construction industry.
At least (1) year of professional experience in an office setting, proficient with office equipment and common procedures.
Proficiency in Microsoft Office Suite (including, Word, SharePoint, and Excel) and other related software.
Ability and willingness to attain Technician Certification through the International Code Council within one year of employment
Desired:
Working knowledge of land use regulations and/or zoning, building or other construction codes and/or current permit technician certification from International Code Council.
Knowledge of Tyler Munis ERP.
Knowledge of GIS or the ability to read municipal maps is desirable.
Bilingual in Spanish.
Necessary Physical Requirements:
Action : Frequency
Lifting : 10 pounds frequently; 20 pounds occasionally
Carry :  10 pounds frequently; 20 pounds occasionally
Pushing/Pulling :10 pounds frequently; 20 pounds occasionally
Driving: Occasionally
Balance/Stoop/Bend: Frequently
Twist/Squat/Crouch: Frequently
Kneeling: N/A
Crawling: N/A
Climbing Stairs: Frequently
Climbing Ladders: N/A
Standing/Walking: Frequently
Reaching Above/Below/At Shoulder Level: Frequently