Children, Family and Adult Services Intake Caseworker I

Salary: Salary Range: $58,366 - $87,560
Job Type: Full Time
Location: Vail Valley, CO
Publish Date: Posted May 22, 2023
This position has been filled

The Eagle County Department of Human Services (ECDHS) Children, Family and Adult Services Division (CFAS) Caseworker I is responsible for protecting children and vulnerable adults from abuse, neglect, and exploitation in Eagle County. Schedule: Monday-Friday, 8AM to 5PM.

*Applicants should apply by Thursday, Sep 22nd, however, this position will remain posted until filled

Please watch this job preview video before submitting your application: Colorado Realistic Social Caseworker Job Preview


Essential Functions:

  • Promote safety, permanency and well-being for children
  • Complete individual and family assessments for safety concerns and risk factors
  • Coordination of services to promote increased caregiver protective capacities, safety for children, youth and vulnerable adults to remain in the family unit and/or community when possible
  • Identify client strengths and immediate needs.
  • Document case notes and enter required data into statewide databases and write reports in a timely and professional manner.
  • Assure compliance with all applicable state, federal and local rules and regulations related to child welfare.
  • Interface directly with clients in homes, schools and other community settings.
  • Collaborate with extended family members, law enforcement, schools, medical professionals, mental health providers, courts and other community partners.
  • Engage clients despite challenging circumstances with the goal of mitigating safety and risk.
  • Engage with clients who are experiencing substance abuse issues, domestic violence, sexual abuse, mental health concerns and/or other complex trauma.
  • Respond to after-hours safety concerns on a rotating basis with other staff.
  • Complete at least 40 hours of on-going training annually provided by the Colorado Department of Human Services.


Education, Experience, Licensure, Certification, or Registration:

  • A Bachelor’s degree with a major in a human behavioral science field is required. A Master’s degree in the human behavioral science field is preferred.
    • In order to meet the minimum educational requirements of a human behavioral science degree, the applicant must have a degree with major coursework (equivalent to 30 semester hours or 45 quarter hours) in either development of human behavior, child development, family intervention techniques, diagnostic measure or therapeutic techniques such as social work, psychology, sociology, guidance and counseling, and child development from an accredited institution.
  • One year of professional casework, case management, or human services experience in a public or private human services agency acquired after a degree is required.
  • Three years of professional casework, case management, or human services experience in a public or private human services agency acquired after a degree is preferred.
  • Completion of the Colorado Department of Human Services New Child Welfare Caseworker Academy is required as a condition of continued employment. Successful demonstration of the competencies identified in training will be determined by pre and post-tests, structured on-the-job training activities, trainer observation, and verification by the county department as outlined in the request for certification. This training must be completed and certification received prior to assuming primary trainee duties with supervisory and/or coaching support, or social caseworker duties on an independent basis as prescribed by the state. Travel within the State may be required to obtain training.
  • Must possess a valid Colorado driver’s license, a satisfactory motor vehicle record.
  • Reliable transportation is required.
  • Ability to pass a background investigation.

Knowledge, Skills and Abilities:

  • Exemplary interpersonal skills and ability to effectively communicate and motivate people.
  • Ability to handle crises and effectively work with customers of all ages from diverse socio-economic and cultural backgrounds under at times highly stressful conditions.
  • Strong knowledge of community resources, ability to identify potential new service providers and the skills to link families with appropriate agencies and services.
  • Ability to handle confidential and sensitive information and immediately identify any potential conflict of interest concerns and escalate to the Supervisor.
  • Ability to balance and manage competing priorities and effectively work multiple cases concurrently while accomplishing other job-related duties as assigned.
  • Proven ability to write concise, accurate and timely reports and make oral presentations.
  • The high degree of the organization particularly in terms of case file/notes management.
  • Working knowledge of state (specifically Colorado) human services databases/systems including CAPS – preferred.
  • Proficient in the use of information technology, including email, web navigation and software such as Google Suite or
  • Microsoft Office applications. Experience with Google Suite is preferred.
  • Develop and maintain subject matter expertise in assigned areas via self-directed and Department-sponsored research and learning.
  • Ability to research, read and interpret documents such as program rules, policy documents, standard operating procedures and court and legal documents.
  • Culturally competent customer service approach that is empathetic, non-judgmental, respectful, and professional to clients and colleagues.
  • Willingness and ability to exemplify Eagle County Government’s core values of Creativity, Respect, Engagement, Accountability, Team, Excellence, and Service.
  • Bilingual (English/Spanish) language skills – highly preferred. (If a candidate is bilingual, an assessment will be administered to determine eligibility for the bilingual pay incentive).

Culture & Benefits

Working in local government is one of the best career paths in the mountains. ‘Your Career will Soar with Eagle County’. Get started with us today!

Why is Eagle County recognized as a Best Place to Work in 2022? Culture of flexibility and support for mental health / wellness. Check out more awards here.
Purpose! A modern, values-driven workplace with more than 550 employees embracing a welcoming culture, supportive leaders and an organization focused on our mission: Creating a Better Eagle County for All. 
Learning organization focused on professional development opportunities, FREE CMC classes and Tuition reimbursement. 
Future focused with our Strategic Plan on improving housing, climate change and more.
As a certified healthy workplace, our culture recognizes the importance of individual needs and enjoying life outside of work. Other perks may include flexible work arrangements, paid volunteer time, and daytime fitness classes/bike rides.
Great benefits! See the details

Comprehensive and low-cost medical, dental, and vision insurance (as low as $75/month for employee only)

  • Wellness program where you can earn cash or extra days off
  • 12 paid holidays
  • Paid time off (starting at 12 days) and additional medical leave 
  • Paid volunteer hours
  • 6% (dollar for dollar match) retirement plan
  • Free classes at Colorado Mountain College
  • Eagle County University classes (internal trainings) 
  • Tuition reimbursement programs
  • Bilingual Pay Incentive
  • Free bus pass and more

Eagle County is proud to be an Equal Opportunity Employer. Working in a diverse, respectful and inclusive environment is essential for our employees to be successful in serving our community. We do not discriminate with regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, genetics, national origin, disability, veteran status or any other legally protected status. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position.

Relocation & Housing Information

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