Desktop Support Tech II and III

Hiring Range-$23.79-$31.02.

The position’s role is to provide a single point of contact for end users and their supported equipment to receive support, training, and maintenance within the organization’s desktop computing environment. This includes installing, diagnosing, repairing, maintaining, and upgrading all PC hardware and equipment. The position will provide timely end-user assistance, training, and troubleshooting via in-person, telephone, or e-mail/chat.

Schedule: Mon-Fri 8am-5pm. Mostly onsite and flexible schedule arrangement is possible.

*Applicants are encouraged to apply by Wed, Sept 7th 2022, however, the position will remain posted until filled.

Desktop Support Tech II (Hiring Range: $23.79 $29.73)

Qualifications:

• Minimum 1 year of related IT end-user/desktop support, education, training or experience required which produces the required knowledge, skills, and abilities, though; 3 years of experience is helpful.
• Certifications in Google, Microsoft, Cisco, CompTIA, and other technology-related certifications are a plus.
• Experience supporting computer hardware, including desktop computers, laptops, and hardware peripherals.

See full Desktop Support Tech II Job Description here.

Desktop Support Tech III (Hiring Range: $24.81 $31.02)

Qualifications:

• Minimum 3 years of related IT end-user/desktop support, education, training, or experience required which produces the required knowledge, skills, and abilities, though; 4 years of experience is preferred.
• Two years of proven success in the Desktop Support Technician II position, inclusive of the essential functions of the role as well as the knowledge, skills and abilities required of the position.
• Certifications in Google, Microsoft, Cisco, CompTIA, and other technology-related certifications are a plus.
• 4 years of customer service, IT or related field experience.

See full Desktop Support Tech III Job Description here.

Culture & Benefits

A career with Eagle County Government impacts and enriches the lives of our community members by following our mission: Creating a Better Eagle County for All. With nearly 500 amazing employees, Eagle County is a progressive and values-driven organization located in the heart of the Rocky Mountains. 

Outdoor enthusiasts and those seeking a small town community are attracted to Eagle County for the amazing lifestyle. Although we are best known for our world-class skiing, hiking, biking, fishing and outdoor activities, it is really the people that make our valley so great!

Benefits for full-time employees: 

• Comprehensive and low cost medical, dental and vision insurance
• Wellness program where you can earn cash or extra days off
• 12 paid holidays
• Paid time off and medical leave 
• Paid volunteer hours
• 6% match retirement plan
• Free classes at Colorado Mountain College
• Eagle County University classes (internal trainings) 
• Tuition reimbursement programs
• Free bus pass and more

As a certified healthy workplace our culture recognizes the importance of individual needs and enjoying life outside of work. Other perks may include flexible work arrangements, paid volunteer time and daytime fitness classes/bike rides. 

Eagle County is proud to be an Equal Opportunity Employer. Working in a diverse, respectful and inclusive environment is essential for our employees be successful in serving our community. We do not discriminate with regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, genetics, national origin, disability, veteran status or any other legally protected status. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position.

Eagle, CO Relocation Guide (Courtesy of Town of Eagle & Eagle Chamber)

Vail Valley Relocation Guide (Courtesy of Vail Valley Partnership)

Housing in Eagle County: Like many desirable communities in Colorado and around the nation, we are currently experiencing a short supply of affordable homes to rent or buy. As an organization we offer employees great benefits to help purchase a home and have a very limited supply of rental units that may be available based on inventory.

Interested candidates are encouraged to research the housing market before applying for a job and/or accepting an offer. Some resources include our Housing & Relocation Information and our Housing Department’s website which includes information about Eagle County’s Down Payment Assistance Program, Rental Assistance and more.