Box Office Agent

VAIL VALLEY FOUNDATION – OVERVIEW

Since our inception in 1981, the Vail Valley Foundation’s mission has been to “provide leadership in athletic, cultural and educational endeavors to sustain and enhance the quality of life in the Vail Valley.”  We have the privilege of annually providing the Vail Valley with a vast array of world-class events and programs, literally and figuratively bringing the world to the Valley and introducing the Valley to the world.

Fueled by the generous support of donors, coupled with the support of the community and its volunteers, the Foundation is responsible for such treasured annual events as the Audi Birds of Prey World Cup, Vail International Dance Festival, the American Ski Classic, the GoPro Mountain Games, free community concert series such as Bud Light Hot Summer Nights and two spectacular performing arts venues in the Gerald R. Ford Amphitheater in Vail and the Vilar Performing Arts Center in Beaver Creek.  In addition, the Foundation periodically brings major international events to Vail and Beaver Creek such as the upcoming 2015 FIS Alpine World Ski Championships.

As a community-focused organization, the VVF’s Youth Foundation employs an educational philosophy from “cradle to college.”  The wide variety of education programs address early childhood development, after school academic and enrichment programs, summer academic and enrichment programs, teenage mentorship and leadership development and college and vocational scholarship opportunities.

Scheduled from February 2-15 of 2015, the FIS Alpine World Ski Championships in Vail and Beaver Creek are expected to showcase athletes from over 70 nations, with an estimated 750 million worldwide television viewers and an onsite media and broadcast entourage of approximately 1,500 members. The World Championships represent the largest and most impressive collection of ski racing talent in the world, second only to the Olympics.

BOX OFFICE AGENT -Seasonal– GERALD R. FORD AMPHITHEATER

JOB SUMMARY

The Box Office Agent is responsible for selling GRFA tickets and answering general questions for the public and GRFA customers. Primary duties include serving as an integral part of the GRFA Box Office staff and providing high quality customer service for multiple events each week.   Must be comfortable answering phones and helping with seat selection, directions, and general inquiries.  Candidates must also be able to use the point of sale programs to sell tickets. This is a seasonal, full-time position between the months of mid-May to mid-October 2024.

·         Assist customers in person and by phone to manage ticket orders and provide venue information.

·         Must be able to multitask and handle a variety of issues as they arise and solve them on a timely manner.

·         Must have previous experience in customer service, database and/or computer systems, and experience handling cash.

·         Other related duties as assigned.

·         Must be available to work a varied schedule including nights, weekends, and holidays.

ADDITIONAL PREFERRED SKILLS:

·         High level of written and verbal English communication skills.

·         Time management and organized approach to workload; ability to multi-task.

·         Experience with Audience View is preferred but not required.

·         Comfortable spending time on the phone and speaking with ticket buyers.

·         Ability to provide excellent customer service with a friendly and upbeat attitude.

BENEFITS AND COMPENSATION: 

This is an hourly and seasonal position with a full-time schedule, not eligible for VVF employee benefits.

Pay: $21/hr.

TO BECOME A CANDIDATE:

Please send your resume and references to jobs@vvf.org.