Retail Associate

Summary  
It is the Retail Sales Associate’s responsibility to make a life-long customer, not just a sale. Providing product knowledge to the customer allowing them to make a series of buying decisions which are mutually beneficial to the customer, and the store.  Selling responsibilities include keeping merchandise folded and stocked neatly.  Maintaining a clean work environment.  This position will be based at the ASPENX Retail Boutique located in the Little Nell Hotel.

Job Posting Deadline  

Applications for this position will be accepted until May 1, 2024 for the 2024 Summer Season.  

Essential Job Functions 

• Knowledge and selling merchandise carried in the stores, and services provided by the Aspen Skiing Company
• Acquire and retain detailed Rental and Retail product knowledge to best serve guests and to help achieve departmental sales goals
• Controlling and helping in loss and theft prevention
• Responsible for booking lessons, powder tours, First Tracks, and other ski related activities
• Assist in coffee bar as needed, making drinks and working in a food and beverage capacity
• Assisting Adventure Concierge with lift, lesson and rental sales
• Maintaining a clean work environment through folding merchandise on the retail floor and stockrooms.  Cleaning dressing rooms of hangers, tags, and properly putting away merchandise after each use of the dressing room
• Keep guest refreshment area replenished, clean and restocked for the next day.
• Provide guest with refreshments
• Help with opening and closing cleaning duties
• Organize merchandise and accept delivery of product
• Enthusiasm and knowledge of the Aspen skiing and snowboarding lifestyle
• Other duties and responsibilities as assigned 

Qualifications

• Prior retail selling experience and product knowledge preferred 
• Excellent customer service skills
• RTP software knowledge a plus
•  NetSuite software knowledge preferred
• Retail selling experience
• Must be computer literate